eSIM is a digital SIM that allows you to activate a cellular plan without a physical SIM card.

Most newer smartphones are supported. Please refer to the Supported Devices  page for a full list.

The recommended method to install your eSIM is by scanning the QR code we provide via in-app instructions and email.
A. On iOS: Go to Settings > Cellular (or Mobile Data) > Add Cellular Plan (or Add Data Plan), then scan the QR code.
B. On Android: Go to Settings > Network & Internet > SIMs > Add more > Download a SIM instead, then scan the QR code.
For more details, please refer to How it Works for details.
Don’t forget to enable “Data Roaming” to start using your data!

- Day-based: 1 ~ 15 / 20 / 30-day packages
- Data-based: 1GB / 5GB / 10GB / 20GB / 50GB
- Global: Pay-as-you-go across countries (contact support)

A 24-hour period is counted as one day after the package is activated.
For example, if a user starts using data in Hong Kong at 07:38 on January 1, 2019, the 1-day Hong Kong data package will be activated, and the user can access the internet in Hong Kong until 07:37 on January 2, 2019.

By default, our eSIMs activate automatically. Once installed and turned on, the plan activates upon arrival at the destination.

Some of our plans support top-up. If your data runs out, you can simply purchase a data top-up from our store. The additional data will be linked to your main eSIM.

Yes, you can use your phone as a hotspot to share internet with other devices. However, in hotspot mode, the speed for each connected device will be lower compared to normal use, and your daily high-speed data will be consumed more quickly.

No, but you can share your connection via personal hotspot.